Hospitality/Customer Service | Kids First, Too

Hospitality/Customer Service FAQs

What do you do here? What is this place?

We are a sports facility designed speciﬁcally for kids, and offer Gymnastics, Tumbling, Cheer, Ninja, Dance and Soccer classes to children of all ages. We also do birthday parties and day camps during school breaks!
Do you have free play?

Our classes are tuition based and involve ongoing education. You can start and stop at any time! We do offer Open Play on Thursdays from 11:15am-12:15 and Fridays from 1:00pm-2:00pm for Babies through Age 6. Open Play also takes place on the first and third Saturdays of the month from 12:15pm-1:15pm for Babies through Age 12.
Do you offer trial classes?

Yes, we have trial classes at no charge.
What happens if I miss a class?
- Actively enrolled students who miss a class due to illness, holiday, emergency or snow day may makeup in any class of the same level that has openings.
- To schedule a makeup, please call Kids First TOO at 513-831-4333.
- In the event it is not possible to makeup a class, we will happily provide an alternative option based on teacher recommendation or for some programs we can offer an Open Gym Pass.
- Overuse of makeups negatively affects classes. Please honor the spirit of this privilege and use it only for for illness, holidays, emergencies and snow days.
Is there a family discount?

Yes, in your immediate family--regardless of how many programs they are involved in--only ONE tuition pays full fare - - - all 2nd, 3rd, 4th, etc tuitions are discounted a FULL 20%.